Ticket Tree

Privacy Policy

Last Modified: October 17, 2024

Cookie Policy

We use cookies and similar technologies to help provide, protect, and improve our platform. Here's how we use them:

  • Essential cookies: Required for basic site functionality
  • Analytics cookies: Help us understand how visitors interact with our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Help us deliver relevant advertisements

SMS and Communication Consent

When you opt in to receive SMS messages from TicketTree, you agree to receive informational, transactional, and promotional SMS messages including:

  • Critical notifications about your tickets and purchases
  • Event updates and important venue information
  • Ticket drops, event announcements, and exclusive offers
  • Community notifications and social features
  • Marketing messages and promotions (optional)
  • Communications from event organizers

Message frequency may vary based on your activity and preferences. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for help.

Data Collection and Usage

We collect and store your phone number and communication preferences to:

  • Send you important updates about your tickets and events
  • Verify your identity for security purposes
  • Maintain records of your communication preferences
  • Comply with legal requirements and industry standards

Mobile Data Sharing Policy: No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Your phone number and communication preferences are used exclusively for the services you've consented to receive from TicketTree.

Your Rights and Opt-Out Instructions

You have the right to:

  • Opt out of SMS messages at any time by replying STOP to any message
  • Get help by replying HELP to any message
  • Update your communication preferences in your account settings
  • Opt out of specific message types while keeping others active
  • Request deletion of your personal information
  • Access the personal information we hold about you

Note: Providing your phone number is optional. You are not required to consent to receiving SMS messages as a condition of purchasing any goods or services from us.

Ticket Tree, together with its affiliates, agents, representatives, consultants, employees, officers, and directors (collectively "Ticket Tree," "we," "us," or "our"), operates the Ticket Tree platform and websites (collectively, the "Site"), and related Ticket Tree products or services, including any new features (collectively, such services together with the Site, the "Services").